And make a few suggestions to the colleague directly, should it come to another freak out: Should I just let you shout? Should I stand next to you and show my support? Should I suggest a coffee break? "But I think it’s important to emphasize that it is important to apologize from your colleague after a fit of anger."
Only involve managers after announcement
If none of that helps, it’s time to bring in another person. But even then, employees should always include their angry colleagues. Timo Müller suggests the following discussion strategy: "I don’t think we can get on like this. I have pointed out your behavior to you several times. I’ll go straight to the manager."
If supervisors are then taken in confidence, employees should report as objectively and precisely as possible, according to Müller, which behavior disturbs them in their angry colleagues. "I should give specific quotes that my colleague used", says the conflict management trainer.
The boss can then ask the quick-tempered employee for an interview or send him for coaching. In the worst case, such an escalation ends with the termination – if this is legally possible. If the angry person is his own boss, the situation is of course much more complicated. If the communication channel doesn’t help here, in the worst case the only way out is to change jobs yourself, says Fischedick.
Supposed "Choleric" not put in drawers
Caution is advised as soon as unjust group dynamics develop. According to Burger, all-versus-one situations can "extremely dangerous" be. Especially when it comes to giving someone the stamp of "Choleric" to push the person into a negative pigeonhole.
Burger therefore also sees a solution in team-strengthening training for the entire department – this not only brings more balance to the angry. If the team becomes more relaxed overall, this can also have positive effects on the individual.
Literature:
Timo Müller: Before the storm starts. How executives effectively prevent and cope with conflicts, Wiley Verlag, 264 pp., 24.99 euros, ISBN-13: 978-3-527-50951-5.
Mathias Fischedick: Survival among colleagues. How to work with annoyances. Piper Verlag, 328 pages, 11 euros, ISBN-13: 978-3-492-31325-4.
Christoph Burger: Change! Turning anger into positive energy. Beck Publishing House. 127 pp., 6.80 euros, ISBN-13: 978-3-406-58557-9.
Düsseldorf (dpa / tmn) – Holidays are there for relaxation. In order to be able to switch off from working life in their free time, employees should follow a few tips. It is important, for example, that the holiday handover does not take place at the last minute.
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The ifaa – Institute for Applied Work Science points this out.https://123helpme.me/to-kill-a-mockingbird-essay/ In a hectic handover at the last minute, important details are often forgotten. This is a burden in the free time.
It is best to plan the handover a few days before the last working day. This leaves enough time to provide the representation with detailed information.
It is best for employees to make only a few appointments in the days after their vacation. This gives you more time to find your way back to work in peace and to process tasks and inquiries that arose during the vacation.
In order to be able to switch off while on vacation, you shouldn’t constantly look into your professional mailbox. Otherwise you will start thinking about new tasks in your free time. It’s not relaxing.
Osnabrück / Bonn (dpa / tmn) – Anyone who has lost a loved one mourns. This grief cannot be switched off in the workplace. As a colleague, you notice that – many then find it difficult to deal with the mourner properly. How do you react appropriately and supportively?
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"The insecurity of work colleagues often manifests itself in the fact that they are speechless or evade the grieving person", says Ursula Engelfried-Rave from the Chair of Cultural Sociology at the University of Bonn, who has long been concerned with grief counseling in the workplace.
The more people have to deal with it at the same time, the greater the uncertainty, adds Thomas Achenbach. "And in the workplace, many people are usually very close, but not always on an emotional level." The blogger and grief counselor has written a book on the subject.
Sensing the person’s grief
How are you doing better? First of all: Every bereavement is different, there can be no general recipe for the correct way to deal with a grieving person. "First of all, it is important to send signals of perception"says Engelfried-Rave. For example, by having colleagues attend the funeral service for the deceased, sending condolence cards with personal words or visiting the person concerned at home.
According to the book author Achenbach, when talking to a grieving person, W questions are like "How are you?" or "What help you now" more helpful than missing empty phrases.
If you meet colleagues again, you shouldn’t get hung up on the right choice of words, says Engelfried-Rave. Rather, it is about authentic and honest gestures: flowers at work, a cake or having coffee together.
The return of the grieving colleague needs preparation: How do we talk in the team? How can we relieve the person? It’s good when everyone is aware of phrases like "heads up" or "That will be again" are not very helpful. Rather, you can rely on physical gestures, such as a handshake or a hug.
And: Listening when someone in mourning wants to talk about the deceased is at least as important as enduring periods of silence together, says the expert.
Accept irritation and outbursts of emotion
Achenbach believes that conducting the initial interview after returning – this task should usually be carried out by the manager. Otherwise it is important to listen to your own gut feeling when dealing with grieving colleagues. It is also part of accepting irritability or emotional outbursts, explains Engelfried-Rave.
Achenbach observed that the empathy in the team is often high at the beginning and then quickly ebbs away. The mourning of the colleague usually lasts much longer. Managers should develop a feeling for when the mood in the team threatens to change – because thoughts arise such as: "Now he could be fine again". A team workshop on grief could be a good next step here.
Don’t just withdraw tasks
When it comes to the pragmatic questions of who may take over tasks that have been left behind or who will step in when in doubt, open communication and clear agreements are particularly important. "It is important not to offend the person in grief by depriving them of all tasks"says Engelfried-Rave.
And what colleagues should always bear in mind: There can also be too much care. Because work can definitely be therapy for those who mourn: a place of retreat where the cycle of brooding is interrupted. "Do you want to talk about it?", is therefore a good question from colleagues to mourners, according to Achenbach.
This is true love: A 100-year-old holds the hand of his 96-year-old wife on his deathbed. A few hours later she dies. The accompanying photo posted by their granddaughter moves the whole network.
"My grandmother, 96, and my grandfather, 100, a few hours before their deaths this week. 77 years of marriage", writes Reddit user "RealLiveGirl" on the platform. You can see her 100-year-old grandpa bending over to his 96-year-old wife with an effort to hold her hand before she dies.
The picture triggers emotions in many users. Many express their condolences to the granddaughter, but some also criticize her. This is how a user writes: "Who needs private moments when they’re dying …". Another replies: "It’s been crazy that they have been this long together while some of us won’t even live that long."
Most users, however, worry about the meaning of life and love. The granddaughter also comments on the photo: I know that they are my grandparents. But this photo is the saddest and most beautiful thing I’ve ever seen. So many people share farewell photos and words on the internet, but this picture speaks a universal language that we will all hopefully understand at some point."
Many dream of a career as a writer. Michelle Nkamankeng from South Africa is living this dream – at the age of seven.
Michelle has gaps in her teeth and wears a colorful T-shirt – but the seven-year-old is no ordinary girl. While children of the same age are learning to read and write, Michelle has already published a novel. Her book "Waiting for the waves" (Waiting for the waves), which made her a star in her home country, can be ordered from the shipping giant Amazon.
The student from Johannesburg used green and purple pens to write down the story of Titi, a little girl who is fascinated by the ocean and the big waves. The original manuscript consists of A4 pages folded in half, stapled and glued together with scotch tape to look like a real book. The title and name of the author are on the front, on the back there is a self-painted heart emblazoned with the words: "I hope you had a good time reading this book".
Michelle kept the writing of the book largely a secret. "My brother and sister knew because they always came into my room"reports Michelle. "They always asked what I was doing there." She asked her siblings not to tell their parents anything. "I wanted it to be a surprise."
It was – even though her parents knew Michelle was a bookworm. But they were not immediately hooked on their dream of publishing the book. The mother first put the manuscript on the shelf – "between the Bible, dictionaries, and a few magazines"as reported by Lolo Nkamankeng. But Michelle didn’t give up. A few weeks later she gave her parents a second, then a third book.
Book release all is invited # Waiting for the Waves # 7yrs old pic.twitter.com/ixNDmGcK1p
– Michelle Nkamankeng (@ michelle_n23) September 12, 2016
A year later, Michelle’s parents finally helped the child with the book "Waiting for the waves" publish yourself. Publishers and the media quickly became aware of this and invited Michelle to events and interviews. Michelle became a sensation – not least because she is openly in public.
"If we’re honest, it’s clearly a book written by a child"says Colin Northmore, director of Sacred Heart College in Johannesburg, where Michelle goes to school. "There are maybe a million children in the world who could write a book like this. More than the book, I’m proud of Michelle’s ability to express herself with so much confidence."
Always bubbling over with joy, the young author spoke in a hall in front of 700 high school students and in a community center for disadvantaged young people. School principal Northmore sees Michelle as a role model for other children. "It helps them believe that they can create special things because they have a role model."
Michelle advises other children "to follow their dreams, to always believe in themselves and not let anyone get in their way". "And if you can’t read, you can’t write either." What the seven-year-old doesn’t talk about is the support she receives: her mother is her manager, and she spent 100,000 rand (6,600 euros) to make her daughter’s dream of her own book come true.
But even a little celebrity has mundane things to do in everyday life: homework. On the vocabulary book lying in front of her on the kitchen table, Michelle wrote what the work is worth for: "I need to learn these words and store them in my head for later use."
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Seven residents in a facility for the disabled in Bielefeld have been infected with the corona virus. Three of them are currently being treated in hospital. Two employees were also infected.
In a Bethel dormitory in Bielefeld, seven residents tested positive for the corona virus. This is reported by several media. As also became known on Friday, two employees have been infected with the virus, reported "Radio Bielefeld".
People with intellectual disabilities live in the facility. According to WDR, none of the infected is in mortal danger. However, three residents who are slightly more seriously ill are currently being treated in the hospital. According to the report, three other infected people are in quarantine in an outbuilding of the dormitory.